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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 134401 Views
  • 343 replies
  • 37 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 15547 Views
  • 76 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13988 Views
  • 2 replies
  • 10 kudos

Resolved! iOS Mobile App connection to Sync4

Since update 4.16.0 I have noticed the Ford Pass Icon Apo no long shows up on Sync4 App display when running my Ford Pass App on my iPhone 12ProMax.  It does not show when connected by USB cable or Bluetooth, and Apple Car Play disconnected. This use...

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JasIII by Skilled Driver
  • 2468 Views
  • 3 replies
  • 0 kudos

Mach- E FP Update 4.19.0 New Preferred Charge Settings Problem?

Hello nice to see the Team is regularly on to updating the Ford Pass App! However I just noticed I’m having some issues with FP since new 4.19.0 update and starting a Home Charge. No matter my Preferred Charge Settings for this location are upon plug...

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JasIII by Skilled Driver
  • 3578 Views
  • 4 replies
  • 0 kudos

Remote start and Securialert features disappeared after service

Had my 2021 Ranger serviced yesterday at a Ford dealer, when I got it back Securialert was no longer available in FordPass or FordPass Pro. I subsequently removed the vehicle and added it again and now remote start is missing too. I have enabled the ...

RW by Learner Driver
  • 1905 Views
  • 2 replies
  • 0 kudos

Door Open Alert going off while locked

Not sure anyone else is experiencing this error which just started as of recent for my Mach-E. While the car is locked, I keep receiving in a 14 minute increments an alert telling me my door has been opened. It cycles through every door which is alar...

Imrann by Learner Driver
  • 1618 Views
  • 1 replies
  • 0 kudos

Resolved! Mach-e EV DATA Missing, Blue Oval nightmare, & other Issues

Hello FPCommunity.Now nice to find this forum for UK owners & with such responsible replies to issues.I have a2021 Mach-e AWD ER, Build1 02/02/21 Reg 1/7/21 SYNC4a PowerUp 2.7.1 Ford Pass 4.18.1 on Iphone 12 iOS 15.6 I have been having Ford Pass issu...

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JasIII by Skilled Driver
  • 6940 Views
  • 13 replies
  • 1 kudos