Chat
Join in the conversation around FordPass topics
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 139544 Views
  • 363 replies
  • 37 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 16188 Views
  • 76 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

dmills27_3-1638873723144.png
Darren by Community Manager
  • 14014 Views
  • 2 replies
  • 11 kudos

No EV charging stations shown on FordPass

After the features discontinued in FordPass I get no results on the map when I look for EV charging stations for my Mach-E.The description of features affected shows: Q: Does the removal of find Parking and Fuel affect my ability to find chargers (Ma...

Aulander by Skilled Driver
  • 14066 Views
  • 2 replies
  • 0 kudos

SecuriAlert and Smart Watches

We heard from our customers a growing concern over the potential for their vehicle to be silently accessed through key cloning or relay attack. SecuriAlert allows you to place your vehicle into a heightened state of security where it notifies you of ...

Jack by Staff
  • 5528 Views
  • 7 replies
  • 4 kudos

Some FordPass features will be discontinued...

We are planning major improvements to FordPass this year to enhance the app’s performance and customer experiences in the long term. As part of this, we are removing some features but will continue to support and improve all of our most popular featu...

Darren by Community Manager
  • 10753 Views
  • 9 replies
  • 1 kudos

Resolved! Fordpass removal of functionality

I'm a bit confused about today's announcement of the removal of Journeys, Find "Fuel" and Send Destination. The announcement says it will allow for development of "Exciting New Features" all of which are already there as far as I can see. This leaves...

Securialert - no mobile notifications

So, until the most recent update, for which I decided (Android) to clear cache, data and uninstall, then reinstall, I now no longer receive notifications, though the app is registering them all, and all notifications settings are correct. Is it just ...