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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 113706 Views
  • 314 replies
  • 35 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 13368 Views
  • 75 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13906 Views
  • 2 replies
  • 9 kudos

Resolved! Navigation turn countdown inconsistencies

Hi all - I have a bit of an odd one. When using CarPlay and Apple Maps navigation the countdown to any turns etc are different in the two displays. The next navigation instruction at the top right of the SYNC screen appears to always be correct, but ...

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Ford Focus 2023 Sync 4 issues

Hi, I have a 2023 Ford Focus 1.0 125mHev. Recently, I have been updated to Sync 4.2.4 and some.problems have started to apear very frequently. One of them is that when I have Android Auto music playing and I change the volume or do any screen change ...

Radio icons disappeared

After a SYNC update all the radio icons disappeared, not only on the buttons, also on the selected radio station window for any radio FM or DAB. Storing again the radio or a SYNC soft reset does not solve the issue. Is there a way to proceed?

Aulander by Skilled Driver
  • 221 Views
  • 0 replies
  • 0 kudos

About 23159 update

hi , i have ford taurus 2023how can update to 23159_PRODUCT with usb ? Because in the Middle East region, automatic update does not work at all! Anyone help please

Nayel by Learner Driver
  • 408 Views
  • 2 replies
  • 0 kudos

Expedition 15" Sync Power Up Mess

Hoping someone can help me out. My wife has a 22 Expedition 304A with the 15" Sync 4A system. It was great until this past fall when we got a power up OTA update that wrecked it. The navigation voice prompts no longer work, the ford assistant no long...