Terms and Conditions

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This FordPass Community is operated by Khoros LLC, on behalf of Ford Motor Company Limited ("Ford"). Access to this site is subject to the terms and conditions of use outlined below.

General terms

Ford has made every effort to ensure the accuracy of the information contained on this site.

Ford is constantly seeking ways to improve the specification, design and production of its products and alterations take place continually. Whilst every effort is made to produce up to date products and specifications, this site should not be regarded as an infallible guide to Ford products and services.

User content

As part of the FordPass Community, you may have the opportunity to provide your comments, reviews, questions or answers on the website. Your content will be publicly displayed on the website and will not be treated in confidence.

If you upload any content that we reasonably consider to be offensive, harmful, inaccurate, unlawful or inappropriate, we may remove or alter this content or take any other reasonable action we decide is appropriate (including suspending or terminating your account). Furthermore, you must not submit any content:

• That is known by you to be false, inaccurate or misleading
• That infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy
• That violates any law or regulation including export controls, consumer protection, unfair competition, anti-discrimination or false advertising
• That is or may reasonably be considered to be defamatory, libellous, hateful, discriminatory, racially or religiously biased or offensive, threatening or harassing to any individual, group, partnership or corporation
• That is or may reasonably be considered inappropriate, containing profanity or vulgar language, overly controversial, too confrontational, or excessively personal
• For which you were compensated or granted any payment by any third party
• That includes any information that references other websites, addresses, email addresses, contact information or phone numbers, coupons, sales clearances, employment or any other promotional items
• That contains any computer viruses, worms, or other potentially damaging computer programs or files

You must also comply with the FordPass Community Guidelines when using the website: Community Guidelines - FordPass Community.

If you have any product queries or concerns about a Ford vehicle or service, please contact your local dealership is your best source for assistance with your sales or ownership experience. If your inquiry or concern remains unresolved after working with your Sales Representative or Service Advisor, please contact either the Sales or the Service Manager at the dealership.

You can contact Ford Motor Company by phone on 020 3564 4444 or email our Customer Relationship Centre at UKCRC1@ford.com.

Copyright

All rights, including copyright and database rights, in the website and its contents, are owned by or licensed to Ford, or otherwise used by Ford as permitted by applicable law or the copyright holder. You may not copy, reproduce, republish, download, post, broadcast or transmit any text, images, graphic, logo, button, icon, image and their selection and arrangement thereof, and any underlying source code and software, for any commercial or public purpose without prior written permission from Ford or the copyright holder.

You may not adapt, alter or create any of the material or information in this site or use it for any other purpose other than for your personal non-commercial use. You agree to use this site only for lawful purposes.

Ford reserves the right to use for its own purposes any material submitted to the site, including text and images, either on the site or in any other form, including for publicity purposes. Ford reserves the right to monitor submissions to the site and to edit or reject any submissions.

Disclaimer

We try to ensure that information on our site is accurate, complete and up to date. In using this site, however, you agree to be bound by the Terms & Conditions, which take effect on the date when you first use the site.

Without prejudice to your statutory rights, the site and all information, text, names, images, pictures, logos, links and icons and other materials (without limitation) are provided 'AS IS' and on an 'IS AVAILABLE' basis without representation warranty or endorsement, express or implied. In particular, we do not warrant or represent the accuracy or completeness of the information provided on this site nor do we guarantee that use of this site will be uninterrupted or error-free, or that the site and its servers are free of computer viruses or bugs.

In no event will Ford be liable to any person for any damage or loss that may arise from the use of any information contained in our site or products displayed on our site, including, without limitation, indirect or consequential damages, or any damages whatsoever arising from use or loss of use, data, or profits, whether in the action of contract, negligence or other tortious action, arising out of or in connection with the use of the site.

Notwithstanding anything else in these Terms & Conditions, Ford will not be liable for claims relating to the functionality or availability of this site.

Trademarks

All names, images, logos identifying Ford are proprietary marks of Ford. All third-party brand, product, service and company names contained on this site are the trademarks, service marks and trade names of their respective holders. Ford does not give permission for their use by any person other than the holders. Any such use may constitute an infringement of the holders' rights.

External links

Ford does not represent, warrant, endorse or hold responsibility for any external sites that may be linked to and from this site. Any external site that you visit by clicking through a link on this site is outside the control of Ford and you visit entirely at your own risk.

Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Disputes arising here shall be exclusively subject to the jurisdiction of the courts of England and Wales.

If any of these Terms should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms are intended to be effective, it shall be severed and deleted from this clause. All other Terms of Use and Terms & Conditions shall remain in full force and continue to be binding and enforceable.

Ford reserves the right to change any of these Terms and Conditions at any time by posting changes online.

If you do not accept these Terms and Conditions in full, you must stop using this website immediately.

Ford Motor Company Limited. Registered in England: No.235446, Registered Office: Arterial Road, Laindon, Essex, England, SS15 6EE.