Chat
Join in the conversation around FordPass topics
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 114322 Views
  • 315 replies
  • 35 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 13484 Views
  • 75 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

dmills27_3-1638873723144.png
Darren by Community Manager
  • 13909 Views
  • 2 replies
  • 9 kudos

MY21 All updates including 5.1.1 but never had Alexa

Today I received OTA 5.1.1 and have had all previous 3 and 4 updates. During the 3 updates it said I was now Alexa ready and it would appear on my Sync shortly (or words to that effect). However It has never appeared. I have searched all menus for it...

Glaekit by Learner Driver
  • 385 Views
  • 2 replies
  • 1 kudos

Alexa installed, … but not connecting!

Hello @Darren & @Rob Just starting out a clean post on this subject. After the completion of the Series 3 Updates Alexa was installed and activated. However upon any request or just saying “Alexa” Sync4A recognises it on display, showing the Alexa ic...

JasIII by Skilled Driver
  • 1393 Views
  • 6 replies
  • 0 kudos