Chat
Join in the conversation around FordPass topics
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 114338 Views
  • 315 replies
  • 35 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 13498 Views
  • 75 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

dmills27_3-1638873723144.png
Darren by Community Manager
  • 13909 Views
  • 2 replies
  • 9 kudos

Resolved! Securialert removed - Europe

Hi everyone. Is Securialert also removed from the application for customers in Europe? Or is it only removed in the US?I wanted to know if that's the reason it's not working for me or if something else is wrong, because i got no communication about a...

GeorgeV by Learner Driver
  • 1671 Views
  • 2 replies
  • 0 kudos

Resolved! Ford pass Securialert

Hi , my first post I collected my new 2023 Ford Focus estate from the dealership today I’ve setup the Ford pass connectivity etc and all works fine except I’m not getting securialert notifications at all . I can lock and unlock remotely and the app i...

Mikem by Learner Driver
  • 1813 Views
  • 3 replies
  • 0 kudos

Ford focus 2023 connectivity issues

is there an issue with FordPass or car connected services? My car is telling me connectivity is unavailable and the modem won’t connect.

SecuriAlert gone from FordPass

Add me to the list of people who have had SecuriAlert disappear from FordPass. It used to work fine, but after a couple of Sync updates and a FordPass update, it's gone. I'm up to date on both the truck side and the iOS app side. Any tips/tricks to g...

SecuriAlert on iOS notifications...

Been having this issue, roughly the past 6 months or so and haven't found a solution. FWIW, when I first got the truck, I would get the alerts, albeit quite delayed, but I would get them. I have SecuriAlerts enabled (no schedule) and I no longer get ...

morrisosu by Learner Driver
  • 536 Views
  • 0 replies
  • 0 kudos