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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 139544 Views
  • 363 replies
  • 37 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 16188 Views
  • 76 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 14014 Views
  • 2 replies
  • 11 kudos

Resolved! Securialert “FordPass isn’t responding”

Every time I go to Securialert in the Ford Pass app it says “Sorry, FordPass isn’t responding. Please try again later”. I can turn on Securialert, and it works, but I can’t create any schedules. All other features work in the FordPass app with no err...

MachEbh by Mile Burner
  • 15067 Views
  • 14 replies
  • 0 kudos

FordPass Pro

Is anyone using FordPass Pro for Mach e? 

Vivi by New Driver
  • 8514 Views
  • 10 replies
  • 2 kudos

Resolved! Sync 4 Version

I am a bit of a novice to Sync 4. I note on the forum that a number of posts make reference to Power Up versions in a format of say 2.1.180. I cannot find the version in this format, only ‘ Sync 4 Software Version: 21180_PRODUCT’. Would I be correct ...

DavidK by Experienced Driver
  • 4766 Views
  • 4 replies
  • 0 kudos

Resolved! Power Up 2.3.0

I received OTA update 2.3.0 for my Mach-E, the new features are installed but the two games (Tiles & Blocks) are missing. Are they available for the European VINs?

Aulander by Skilled Driver
  • 25429 Views
  • 5 replies
  • 2 kudos

Resolved! EV Data

I am now one month into owning a Mach E AWD ER and starting to understand it more. However, one thing that I can’t fathom out when trying to access my driving and energy efficiencies, are the discrepancies of data on some journeys. I attempt to drive...

DavidK by Experienced Driver
  • 21650 Views
  • 12 replies
  • 1 kudos