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Ford Power-Up Software Update 6 Released (Updated April 15)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 101450 Views
  • 294 replies
  • 35 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 12511 Views
  • 74 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13876 Views
  • 2 replies
  • 9 kudos

Navigation Map update

My SYNC navigation map version is EU World Map v2.0 since I got my MME and never updated with the OTAs I received. It's quite out of date and new roads or new roundabouts are not shown. Ford should release new maps at least once a year, as they claim...

Aulander by Skilled Driver
  • 14147 Views
  • 1 replies
  • 1 kudos

Live Traffic via Applink

Hi, looking for some help. I have a Live Traffic subscription and it would appear since Applink was turned off it has affected my connection to it. I connect via an iPhone running the Fordpass App and it connects fine and work perfectly until my phon...

axe010170 by Learner Driver
  • 1660 Views
  • 2 replies
  • 0 kudos

Resolved! Mach-e stuck on 1.7.1

Hi all, My Mach-e has been stuck on software version 1.7.1 for a long time. As far as I understand, there have been multiple updates since 1.7.1 already. I've connected the car to WiFi (1Gbps fiber connection). Additionally, I've tried (for weeks) wi...

Resolved! Correlation between average miles per KWh and GOM 100% charge range.

I am slightly confused and wondering if someone with a better understanding of Mach E’s could enlighten me.I have a 91kwh useable battery model GT. To date my average consumption is 3.3miles per KWh. I assumed that on this basis, the calculation of 9...

DavidK by Experienced Driver
  • 14999 Views
  • 4 replies
  • 0 kudos