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Why is 'Find a Dealer' permanently shown on 'My News' on the front of FordPass App

Steve1
New Driver

on ‎17 June 2022 09:50 21

Why does 'My News' show the 'Find a Dealer' box all the time? it's really not the most important information I need on the screen on a daily basis. Other news items come and go but that seems to be stuck on the screen!

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3 REPLIES 3

Ikenna
Community Manager
Community Manager

on ‎21 June 2022 12:37 12

Hey @Steve1, It's to help users get quick access to dealers if there any health alerts are shown, and also them to quickly book a service if they are trying to do that. 

Community Moderator
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Ikenna
Community Manager
Community Manager

on ‎24 June 2022 02:27 14

Hi @Steve1, I  wanted to circle back to this. What other information would you like to see on that page? We can pass on some ideas internally.

Community Moderator
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Steve1
New Driver
In response to Ikenna

on ‎24 June 2022 03:50 15

Hi @Ikenna , thanks for coming back on this. As a customer, the Dealer tab is not important to me have permanently on the front page. It would be great if I can customise the front page. As a Mach E owner, I’d like quick to see the two tabs, which are on the vehicle page - alerts, and quick access to the departure time on the front page with my unlock, lock and start button. They are the vehicle level daily used buttons and it’s a pain to have them on two tabs (Home and Vehicle). I don’t understand why you’re not making the front page customisable by the user.

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