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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 114951 Views
  • 316 replies
  • 35 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 13550 Views
  • 75 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13910 Views
  • 2 replies
  • 9 kudos

Sync 4 - Untamed Plus - 2022 Mach E GT

I recently noticed that ‘Untamed Plus’ drive mode has vanished from the Sync 4 screen list of options. This appears to have occurred sometime after the Contacter Recall and Suspension Malfunction works. I did a system ‘Reset’ and it returned. However...

DavidK by Experienced Driver
  • 688 Views
  • 0 replies
  • 0 kudos

FordPass 4.19 update

Hi everyone, the 4.19 app update went out last week for iOS and it'd be good to hear your thoughts on it, please. One of our users has raised an issue with charging settings defaulting to 100%, is this something some of you are seeing too?

Ikenna by Community Manager
  • 3493 Views
  • 5 replies
  • 0 kudos

Resolved! iOS Mobile App connection to Sync4

Since update 4.16.0 I have noticed the Ford Pass Icon Apo no long shows up on Sync4 App display when running my Ford Pass App on my iPhone 12ProMax.  It does not show when connected by USB cable or Bluetooth, and Apple Car Play disconnected. This use...

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JasIII by Skilled Driver
  • 2318 Views
  • 3 replies
  • 0 kudos

Mach- E FP Update 4.19.0 New Preferred Charge Settings Problem?

Hello nice to see the Team is regularly on to updating the Ford Pass App! However I just noticed I’m having some issues with FP since new 4.19.0 update and starting a Home Charge. No matter my Preferred Charge Settings for this location are upon plug...

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JasIII by Skilled Driver
  • 3377 Views
  • 4 replies
  • 0 kudos

Remote start and Securialert features disappeared after service

Had my 2021 Ranger serviced yesterday at a Ford dealer, when I got it back Securialert was no longer available in FordPass or FordPass Pro. I subsequently removed the vehicle and added it again and now remote start is missing too. I have enabled the ...

RW by Learner Driver
  • 1843 Views
  • 2 replies
  • 0 kudos