FordPass 5.0.1 - Can't use remote start; slide always shows "Slide to Turn off"

[bambam]

Since I updated to Ford Pass 5, the slide to remotely turn on my car never worked. It always say 'Slide to Turn off Vehicle' even if my car is off and even after force exiting the app. I reverted to the old version of the app and was able to use the remote start but the other day I was forced to use the new version again. I just updated to 5.0.1 hoping this is fixed but it's not.

Range has always been showing as 0m. The only use I have for this app is the remote lock/unlock but otherwise, it's useless.

[bmyers33]

Same remote start issue with my 2018 Escape.  Not fixed with version 5.0.2.  Range is working but I, too, would like the gas gauge returned. 

[spmcardle]

Still the same after installing 5.0.2

[Carvensno]

Same exact thing here 2018 Escape Titanium Edition. Even with newest update today 5.0.2

[plhollingsworth]

I am having the same problem with my 2017 Escape since the last update. Car always shows as running. I have removed and reinstalled it several times with no change. Right now all I can use it for is to check my odometer or unlock the doors. I love this app and would like it to be useful again. 

[TRQuixote]

Same issue on 2017 Titanium Escape. Doesnt matter how many times I reset the phone or delete and reinstall the app. So I can no longer start the car from the App. Ever.