FordPass 5.0.1 - Can't use remote start; slide always shows "Slide to Turn off"

[bambam]

Since I updated to Ford Pass 5, the slide to remotely turn on my car never worked. It always say 'Slide to Turn off Vehicle' even if my car is off and even after force exiting the app. I reverted to the old version of the app and was able to use the remote start but the other day I was forced to use the new version again. I just updated to 5.0.1 hoping this is fixed but it's not.

Range has always been showing as 0m. The only use I have for this app is the remote lock/unlock but otherwise, it's useless.

[LuckyKathleen]

Still having issues. Is there any ETA regarding this problem being resolved?

Thanks.

[bmyers33]

Is there any update or timeline for the fix?  The last status report was ten days ago and the problem remains. 

[Norine]

It appears that

 

using the key fob to remote start allows the app to function. But once the in cabin push button is used to start the vehicle the app gets stuck on “slide to turn off”.

[Nicollynne]

I don’t have push to start

[Norine]

What happens if you use remote start with your key. Then use app to turn car off?