FordPass 5.0.1 - Can't use remote start; slide always shows "Slide to Turn off"

[bambam]

Since I updated to Ford Pass 5, the slide to remotely turn on my car never worked. It always say 'Slide to Turn off Vehicle' even if my car is off and even after force exiting the app. I reverted to the old version of the app and was able to use the remote start but the other day I was forced to use the new version again. I just updated to 5.0.1 hoping this is fixed but it's not.

Range has always been showing as 0m. The only use I have for this app is the remote lock/unlock but otherwise, it's useless.

[david]

Is this a model year 2017-2019 Ford Escape? Are you able to DM me the VIN?

[bambam]

Yes, mine's a 2017 Ford Escape. I can DM you the VIN.

[glenng03]

Hi dave I have a2019 escape and I’m having the exact same issue It always say 'Slide to Turn off Vehicle' even if my car is off

thanks glenn 

[Nicollynne]

Mine is a 2018 Escape and I am having the same problem