It appears that using the key fob to remote start allows the app to
function. But once the in cabin push button is used to start the vehicle
the app gets stuck on “slide to turn off”.
I find that when I remote start with my key fob the app works to turn
the vehicle off. They start again with key fob and the app works. But
once I use the in cabin push start button to start vehicle the app
becomes stuck on “slide to turn off vehicle...
I have the same issue with my 2019 Escape. I find that when I remote
start with the key and manually shut off vehicle the app works for a
short while then goes back to saying slide to turn off vehicle.