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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 139544 Views
  • 363 replies
  • 37 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 16188 Views
  • 76 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 14014 Views
  • 2 replies
  • 11 kudos

Navigation ok fordpass connect not , ford focus 2023

No activate in fordpass app and no fordpass connect tile, the dealer told me that I don't have a modem while I see an esn number on the sync 4 screen and maps work normally ,is the modem for fordpass connect different?

Add Tesla Superchargers

Hi, I have noticed that Tesla superchargers are not listed on the Ford nav. With Ford now doing that in the states surly we can get that functionality in the UK. The only reason I ask is that the Tesla superchargers that are open to all cars are anyt...

NBMachE by Experienced Driver
  • 233 Views
  • 1 replies
  • 2 kudos

Issue with FordPass App Charging

Hello all! I finally got my Lightning back after a 7 week HV Battery module swap. Painful! I have an unrelated issue with the app. On our MachE we get “Charge complete” notifications and have a button the initiate a charge to 100% when charging at ho...

Jmmanley1 by Learner Driver
  • 328 Views
  • 1 replies
  • 0 kudos

Stuck in fleet mode

Hi all,I have been using fordpass for 4 months unitl I did an update for the apim. now tha car stuck in fleet mode. I did a master reset and fordpass reset. and I removed the car. nothing works.help please. 

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Tareq by Learner Driver
  • 256 Views
  • 1 replies
  • 0 kudos

Resolved! Navigation turn countdown inconsistencies

Hi all - I have a bit of an odd one. When using CarPlay and Apple Maps navigation the countdown to any turns etc are different in the two displays. The next navigation instruction at the top right of the SYNC screen appears to always be correct, but ...

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