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Issue with FordPass App Charging

Jmmanley1
Learner Driver

Hello all! I finally got my Lightning back after a 7 week HV Battery module swap. Painful! 

I have an unrelated issue with the app.  On our MachE we get “Charge complete” notifications and have a button the initiate a charge to 100% when charging at home.  Both of these functions are missing from my Lightning.  I also have no history in my charge logs but we do on our MachE.

 

I checked the privacy and data sharing settings in the truck and I don’t see any issues.  

I’ve reinstalled the app and actually removed the truck from my app and rewarded it. No change.  Any ideas what the issue could be? 

1 REPLY 1

Jmmanley1
Learner Driver

Finally figured it out! I deleted my home charging location. Immediately fixed the issue. Alerts are back. 👍🏻👍🏻