on 28 May 2024 06:25 18
I tried using the FordPass app for the first time since the update was installed. I was met with a prompt to restart the app to get the required updates. So I did but now when I open the app, I am met with a blank white screen. I've tried uninstalling and reinstalling the app, and restarting my phone, but get the white screen every time no matter what.
I see others have commented on this issue in the past couple days but saw no official resolution or suggestions on how to first the issue. Has anyone gotten a response to this issue from Ford Support or the developers?
Solved! Go to Solution.
30 May 2024 02:29 14 - edited 30 May 2024 02:30 14
Hey all, we've just published a hotfix for iOS users with FP 5.0.1 in the app store a bit earlier today. Please upgrade to the latest version and give it a try. If the issue still persists for you, could you please DM me your VIN and FP account?
on 25 June 2024 05:59 17
Hi @lu I have 5.0.2 and this issue still is persisting. What can I do?
on 07 June 2024 01:21 13
Same for me. 2017 escape.
24 June 2024 12:41 24 - edited 24 June 2024 12:51 24
on 26 June 2024 09:56 21
Hey @Apenny78 , sorry about trouble. Could you DM me your FordPass username (email), VIN and the app version? 🙏
on 25 June 2024 05:28 17
Please send TestFlight to antnygirl@gmail.com