on 28 May 2024 06:25 18
I tried using the FordPass app for the first time since the update was installed. I was met with a prompt to restart the app to get the required updates. So I did but now when I open the app, I am met with a blank white screen. I've tried uninstalling and reinstalling the app, and restarting my phone, but get the white screen every time no matter what.
I see others have commented on this issue in the past couple days but saw no official resolution or suggestions on how to first the issue. Has anyone gotten a response to this issue from Ford Support or the developers?
Solved! Go to Solution.
30 May 2024 02:29 14 - edited 30 May 2024 02:30 14
Hey all, we've just published a hotfix for iOS users with FP 5.0.1 in the app store a bit earlier today. Please upgrade to the latest version and give it a try. If the issue still persists for you, could you please DM me your VIN and FP account?
on 04 June 2024 08:40 20
I would be happy to try. Email is Brian.mccabe@rogers.com
on 05 June 2024 12:22 24
on 05 June 2024 03:46 3
Thank you all so much for sharing the emails. We are really grateful and appreciate it. We are targeting to release a TestFlight build tomorrow. I will keep all of you informed here.
on 06 June 2024 04:18 16
I would like to try the test flight.
vmpawpcmp4@gmail.com
on 05 June 2024 10:54 22
I will also be happy to try it. My email is Rosanna_defanti@hotmail.com. Thanks !