New 5.0 Update: App doesn't get past blank white screen

[brysonadcock]

I tried using the FordPass app for the first time since the update was installed. I was met with a prompt to restart the app to get the required updates. So I did but now when I open the app, I am met with a blank white screen. I've tried uninstalling and reinstalling the app, and restarting my phone, but get the white screen every time no matter what. 

I see others have commented on this issue in the past couple days but saw no official resolution or suggestions on how to first the issue. Has anyone gotten a response to this issue from Ford Support or the developers? 

[Worktruck304]

I just updated to the latest version and it won’t go off of the white screen.

[Jameskfindley]

I have the latest version (5.0.1), but still can’t get past the white screen.  How do I get my FP account to you?

[Gracemgall]

I have uploaded the new update 5.0.1 several times and still not getting past white screen after selecting vehicle or past the let’s go screen even. 

[Bmccabe29]

Hi, I also have the white screen issue. I removed the FordPass app and downloaded 5.01. Unfortunately I still have the problem. Any further suggestions?

[stevehurst7]

I am having the same issue with the 5.0.1. Do everything it says to do and still not working.

Here is my Vin 1FMCU0JD0HUB59619. You can reach me at stevehurst7@yahoo.com