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on 28 May 2024 06:25 18
I tried using the FordPass app for the first time since the update was installed. I was met with a prompt to restart the app to get the required updates. So I did but now when I open the app, I am met with a blank white screen. I've tried uninstalling and reinstalling the app, and restarting my phone, but get the white screen every time no matter what.
I see others have commented on this issue in the past couple days but saw no official resolution or suggestions on how to first the issue. Has anyone gotten a response to this issue from Ford Support or the developers?
Solved! Go to Solution.
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30 May 2024 02:29 14 - edited 30 May 2024 02:30 14
Hey all, we've just published a hotfix for iOS users with FP 5.0.1 in the app store a bit earlier today. Please upgrade to the latest version and give it a try. If the issue still persists for you, could you please DM me your VIN and FP account?
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on 05 June 2024 12:33 12
As of June 5 and ver. 5.0.1 still have same problem. Deleted and reinstalled multiple times. Then went to search for an answer. Which led to this post.
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on 05 June 2024 01:00 13
I need help too my ford pass app seems to stuck at always on
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on 05 June 2024 10:37 22
I still have the issue of the blank even if I upgraded to latest version. Will there be another upgrade ? Thanks
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on 06 June 2024 04:39 16
I'm having problems and have deleted the app and reinstalled with no success.
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on 06 June 2024 06:01 18
It is not working for me. I have deleted and reloaded the app several times and have restarted my phone many times as well. My VIN is 2FMPK4J96KBC63071. Thanks.
