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Google Assistant stopped working

MusterBuster
Skilled Driver

Hi all,

 

Google recently updated the way that Google Assistant interacts with 3rd party apps, and this has broken the Ford integration. You used to be able to say "Ask FordPass to start my car", but now it no longer works.

 

Any plans to update this Ford?

4 REPLIES 4

mharvey7
Staff
Staff

Hi @MusterBuster thanks for raising this.  We are aware of this issue, following Google change to their Conversational Actions framework in Google Assistant.  We are studying the work required to fix this together with other key priorities in our future workload, to deliver the best overall FordPass experience to all our Global customers, so confirmed plan at the moment I'm afraid.

Nice one, thanks for the update @mharvey7 

Any news on this?  I used this feature fairly regularly, and I'm pretty annoyed that it isn't working.  It's pretty handy when you're juggling getting a 6 and 4 year old as well as a puppy ready to leave the house.

@mharvey7 poke. 🙂