14 August 2023 11:35 11 - edited 04 March 2024 04:53 16
We are now rolling out Ford Power-Up 4 and 5 software updates to our customers in Europe. Details of these can be found later in this post.
Please read this first
To ensure a smooth delivery of these updates we strongly recommend:
The following is also very important to ensure undisrupted delivery:
We deploy updates, when they become available, in batches across a period of time. The vehicles selected for each batch will be chosen at random, so please don’t worry if you see someone online receive an update before you do, we haven’t forgotten you! It may take a few weeks for your updates to start arriving and there may also be a few weeks or more between each update. Your car will need to be driven regularly in order to receive all of the updates, if you are away on your holidays or business without your car it’ll be alright and the updates will resume once you are back home and on the road again.
With the many factors involved in deploying software updates to a vehicle, in a small number of cases, it may take more than one attempt to successfully deploy an update. If you do happen to receive an unsuccessful update please don’t panic, we will manage these situations remotely and ensure re-deployment happens, you won’t need to do anything.
Ford Power-Up Software Update 4 & 5 Summary
Please note: Different vehicles and different model years may receive different updates due to different SYNC 4 systems and different vehicle content.
Many updates are background updates. You will not notice any difference in your vehicle following these particular updates. These are essential to the continued smooth running of your vehicle’s connectivity, over-the-air functionality, and digital products and services such as FordPass. They must all be installed in order to receive any subsequent updates and new features.
21MY Mustang Mach-E
Ford Power-Up 4.2.1.2 – Background updates
Ford Power-Up 4.2.2.1 – SYNC UI, Games, iACC tolerances (See final section)
Ford Power-Up 4.2.4 – Background updates
Ford Power-Up 5.1.1 – Background updates
Ford Power-Up 4 and 5 COMPLETED FOR THIS MY
22MY Mustang Mach-E
Ford Power-Up 4.2.1.2 – Background updates
Ford Power-Up 4.2.2.1 – SYNC UI, Games, iACC tolerances (See final section)
Ford Power-Up 4.2.4 – Background updates
Ford Power-Up 5.1.1 – Background updates
Ford Power-Up 4 and 5 COMPLETED FOR THIS MY
23MY Mustang Mach-E
Ford Power-Up 4.1.2.1 – Background updates
Ford Power-Up 4.1.2.2 – SYNC camera icon in header bar
Ford Power-Up 4.2.1 – Background updates
Note: Please check your Automatic Software Update Settings after 4.2.1.
Ford Power-Up 4.2.2.2 – Background updates
Ford Power-Up 4.2.4 – Background updates
Ford Power-Up 5.1.1 – Background updates
Ford Power-Up 4 and 5 COMPLETED FOR THIS MY
22.5MY Focus with SYNC 4
Ford Power-Up 4.2.1 – Background updates
Ford Power-Up 4.2.2 - Minor updates to OTA settings and Apple Airplay in SYNC
Ford Power-Up 4.2.4 – Background updates
Ford Power-Up 4 and 5 COMPLETED FOR THIS MY (There were no Ford Power-Up 5 updates)
23.25MY Focus with SYNC 4
Ford Power-Up 4.2.1 – Background updates
Ford Power-Up 23-PU2001-PR-FX – SYNC update to improve large file handling
22.5MY Transit with SYNC 4
Ford Power-Up 4.2.1 – Background updates
23.25MY Transit with SYNC 4
Ford Power-Up 4.2.1 – Background updates
23.25MY Bronco
Ford Power-Up 4.2.1.1 – Background updates
Ford Power-Up 4.2.1.2 - Background Updates
Ford Power-Up 4.2.2.1 - SYNC update to improve large file handling *NEW
Ford Power-Up 4.2.2.3 - Minor updates to SYNC *NEW
Ford Power-Up 4.2.3 - Background updates *NEW
Ford Power-Up 4 and 5 COMPLETED FOR THIS MY (There were no Ford Power-Up 5 updates)
Ford Power-Up 3 details can be found HERE
Ford Power-Up Software Update 4 & 5 Details
For easier reading, I’m excluding background updates and am only providing details of software updates with notable driver content.
See summary above for applicable vehicles for each Ford Power-Up
Ford Power-Up 4.2.2.1
Ford Power-Up 4.2.2.1 brings several significant updates to SYNC:
Please note: As this is a major update to SYNC, you may find a small number of settings reverting to default. These may include your drive modes and automatic folding mirrors. I would recommend that after this update, you check that these settings are as you require them.
on 30 June 2024 10:17 22
Probably PU6 since they have a new design on the dashboard, wich would be nice to have on the focus... but this may not be for us
on 05 July 2024 01:43 13
@Rob Can you please take a look at this? This is begin overlly negleted, we need a awnser, is Ford really Working on a Update? Will it be necessary to go to the delaer? Does Ford need more proofs on how does this happens? Ffs its not dificult to talk or simply give an update, we pay a lot of cash for the car/experience we deserve to know what the hell is happeing, and we are also ready to assist if needed. But please talk to the customers, has @Daz-Focus this is a PR disaster, and it Will certainly be a huge dissapointment for a lot of current and future customers
on 05 July 2024 04:55 16
Hi everyone,
So I’ve actually been speaking with the U.K. Executive office this week a couple of times, who have been great and really helpful as I have a separate issue as well.
The can confirm that Ford UK are totally aware of the issue that we are all experiencing and a fix is in the process.
they are hoping the Fix will be released sometime in August, but they will not release it if there are still issues. They want to ensure everything is ok.
But Ford are aware and I will be kept up to date when they have more news.
While I understand that Ford will now be closing down this Forum which is so upsetting,
abut there are other Forums out there that have this issue already reported on
If I do hear of anything else before this Forum closes, I’ll update it.
thanks.
on 05 July 2024 06:27 18
Reading some of the comments and feedback above. I do want to assure everyone that's posted that your concerns have always been communicated onwards and are being looked at. As Daz-Focus has seen, our Customer Assistance Centres are aware and are regularly in touch with the relevant internal teams. They are being cautious in their approach as these concerns are not always easy to investigate and resolve. This can take some time and I appreciate that we do not have a final outcome for you yet. Thank you for your continued patience. If I do hear anything, of course I will update here. Otherwise, our Customer Assistance teams will continue to support.
on 05 July 2024 08:51 20
Thanks Rob, really appreciate you coming on and replying.
Im happy that an update is in the works, which hopefully will resolve the issues.
im really sorry the Forum is going, its really sad as the updates for yourself and the others are so valuable and welcome. I know of I’ve had issues yourself or Darren were able to get the update pushed down one more time etc.
I do hope you and everyone else do have other jobs in Ford or where your based.