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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 134458 Views
  • 343 replies
  • 37 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 15550 Views
  • 76 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13988 Views
  • 2 replies
  • 10 kudos

Outage

Is there an outage with FordPass today? I just bought a new car, when I try to add it on my app - it says FordPass isn’t responding- try again later. My dealer was also trying to show me how to start his car from the app using his phone - and his app...

SecuriAlert and Journey Recording

The SecuriAlert and Journey Recording are still quite intermittent. They do not register every time.

DaveC by Skilled Driver
  • 720 Views
  • 0 replies
  • 1 kudos

App info

My app has not updated the mileage or the fuel /oil life /tyre pressure since the 26th of January, live traffic works now and again takes ages to load gave with it now wast of time

Philb by Learner Driver
  • 11182 Views
  • 1 replies
  • 1 kudos

Vehicle data update

I am unable to update my vehicle data on the app.Still showing odometer, fuel level from march 2021.Any ideas.

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CR5172 by Learner Driver
  • 1395 Views
  • 2 replies
  • 0 kudos

Registrar

Hi all i had my app fully working and noticed it hadn’t updated any information or location for around a week, I removed the app and re installed and nothin. since then I’ve been unable to “activate my vehicle” it pops up on the in car screen to appr...

Davidjw by Learner Driver
  • 1382 Views
  • 1 replies
  • 1 kudos