on 10 December 2021 11:55 11
Hello - I recently discovered the 'securialerts' feature within FordPass, and I found the constant notifications were a nuisance as the vehicle is shared between myself and my wife, Is the constant phone notifications as intended?
Solved! Go to Solution.
on 10 December 2021 12:09 12
Hello herongateman, I am glad that you have found the SecuriAlert feature and taken the time to engage with it. The intention of the feature is to put your vehicle into a heightened state of security when you are away from your vehicle, i.e. when you're in bed or at work etc.. if you're growing tired of the volume of notifications that you receive then could I recommend that you set up a schedule in the app? This gives you the peace of mind that SecuriAlert will be enabled at the times that matter to you whilst disabling the feature at time you know that you'll be using the vehicle
on 10 December 2021 01:08 13
Thanks, Jack! In an ideal world, I had envisioned a notification on my phone home screen with a swipe left to dismiss and in the app I'd prefer not to see them at all upon opening the app (or just one, but not loads layered on top of each other).
I will reinstate secure alert notification and see if the reliability of notification timing is better now, thanks for pointing me to that.
on 13 December 2021 02:56 14
Agree about the clustering. I don't necessarily need an alert about the tailgate, the drivers door and the back door individually. How about a compromise of a "Don't alert me again for 15 minutes" like some apps do?
on 17 December 2021 09:25 9
Hi Cat_Keen,
we have considered and have designs for a "snooze alerts" button where, as a user, you could hit this button and upon getting the first notification, but knowing you'll be using the car again, you'll snooze alerts for x amount of time
this seems to align to your thoughts too?