cancel
Showing results for 
Search instead for 
Did you mean: 

Ford pass does not work after upgrade

Brendan401
Learner Driver

IMG_4980.png


After I click the restart FordPass I get a blank white screen waited 10 mins still won’t work. Reset app and phone still won’t work. Even uninstalled the app. I have an apple iPhone 14 

22 REPLIES 22

AngieB
New Driver

Ditto here, having the same exact issue!

Reb511970
Learner Driver

Same here

Hello All, I hope this get out to all.. I think I found issue(s)

2022 Ford F250, APP Version 5.0.2, Latest IOS version. This is what I did. Hope it helps.

Safari, Make Safari your default browser (you can change later), Turn ON, Also in private browsing - Turn OFF, Block Pop Ups- Under Advanced Tab, Allow Cookies - This is biggie change!!, Under Extensions Tab, Turn All Extensions OFF. I had some weird AD blockers, VPN, Paypal Honey. TURN THEM OFF, try them back on later if you need them. Make sure Ford app has location service turned on. Truck/Car OFF. Restart phone. It popped right up. Hope this helps. Work Awesome now. 

jjennings
New Driver

Same here. White screen and have delete the app, reinstalled, rebooted the phone, etc. etc. etc.