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Ford Escape 2024 PHEV App not properly working after update

KingCrosby
Learner Driver

After the recent update on April 30th my app has not been working right.  The car will remote start, but will no longer lock and unlock, it will also not refresh periodically with the status.

 

Anyone else notice any issue, apparently this is also happening with the F150 2023 so I am assuming its all related.

1 REPLY 1

Rob
Staff
Staff

Hi @KingCrosby   We are a UK Community, supporting UK customers and also reaching out to help European customers also.  Whilst we happily welcome our customers from other regions to join our discussions, unfortunately due to differences between the European, North American and Rest of World markets and the different vehicles we supply to each region, we are not equipped to provide support for vehicles sold outside of Europe.   We do have a small number of North American members here who may have had similar experiences who may be able to assist you.