Ford Power-Up 4 and Ford Power-Up 5 Released (Updated March 4)

[Rob]

We are now rolling out Ford Power-Up 4 and 5 software updates to our customers in Europe.  Details of these can be found later in this post.

Please read this first

To ensure a smooth delivery of these updates we strongly recommend:

1. Please check your ‘Automatic Software Updates’ setting.  If you haven’t already done so, I recommend you switch this ‘on’.  To do this select the vehicle icon on your SYNC 4A screen > Settings > System Updates > Automatic Updates and turn this ON. This will help ensure that your vehicle is always up to date and ready for future updates.  If you choose to leave this option off, you will still be notified of each software update at which point you can accept or decline it. However, if you decline or defer a software update, or the notification expires, please note you will not receive any further updates until that update has been accepted.

2. Mach-E, Ranger & Bronco only. Some of our updates may require your vehicle to be switched-off, locked and not be used for a short period while a software update is installed.  Please go to your SYNC 4A screen > Settings > System Updates > Recurring Update Schedule and select a convenient time every day when your vehicle can be updated. If your vehicle is in use at any of those times, don’t worry, the installation will be postponed to the next available day and time in your schedule.

The following is also very important to ensure undisrupted delivery:

3. All of the Ford Power-Up Software Updates in this thread must be completed over-the-air and not via a Dealer or the Dealer tool.  Ford Power-Up Software Updates are always the most up-to date software versions available and having them delivered over-the-air ensures that you will continue to receive future updates smoothly.

4. We have been made aware of various spurious advice being given on various internet sites and discussion pages in relation to the successful downloading and installation of Ford Power-Up software updates.  In many instances, this advice may not have been provided by Ford or directly sanctioned by us, may have been incorrectly presented and be inaccurate, may require specific repair procedures to be followed, and may if improperly applied result in damage to your vehicle and future concerns in receiving software updates.  We strongly advise you to only follow advice provided directly by Ford or a Ford Authorised Repairer.

We deploy updates, when they become available, in batches across a period of time.  The vehicles selected for each batch will be chosen at random, so please don’t worry if you see someone online receive an update before you do, we haven’t forgotten you! It may take a few weeks for your updates to start arriving and there may also be a few weeks or more between each update.  Your car will need to be driven regularly in order to receive all of the updates, if you are away on your holidays or business without your car it’ll be alright and the updates will resume once you are back home and on the road again.

With the many factors involved in deploying software updates to a vehicle, in a small number of cases, it may take more than one attempt to successfully deploy an update.  If you do happen to receive an unsuccessful update please don’t panic, we will manage these situations remotely and ensure re-deployment happens, you won’t need to do anything.

Ford Power-Up Software Update 4 & 5 Summary

Please note:  Different vehicles and different model years may receive different updates due to different SYNC 4 systems and different vehicle content.

Many updates are background updates. You will not notice any difference in your vehicle following these particular updates. These are essential to the continued smooth running of your vehicle’s connectivity, over-the-air functionality, and digital products and services such as FordPass.  They must all be installed in order to receive any subsequent updates and new features.

21MY Mustang Mach-E

Ford Power-Up 4.2.1.2 – Background updates

Ford Power-Up 4.2.2.1 – SYNC UI, Games, iACC tolerances (See final section)

Ford Power-Up 4.2.4 – Background updates 

Ford Power-Up 5.1.1 – Background updates 

Ford Power-Up 4 and 5 COMPLETED FOR THIS MY

22MY Mustang Mach-E

Ford Power-Up 4.2.1.2 – Background updates

Ford Power-Up 4.2.2.1 – SYNC UI, Games, iACC tolerances (See final section)

Ford Power-Up 4.2.4 – Background updates 

Ford Power-Up 5.1.1 – Background updates 

Ford Power-Up 4 and 5 COMPLETED FOR THIS MY

23MY Mustang Mach-E

Ford Power-Up 4.1.2.1 – Background updates

Ford Power-Up 4.1.2.2 – SYNC camera icon in header bar

Ford Power-Up 4.2.1 – Background updates

Note:  Please check your Automatic Software Update Settings after 4.2.1.

Ford Power-Up 4.2.2.2 – Background updates

Ford Power-Up 4.2.4 – Background updates

Ford Power-Up 5.1.1 – Background updates

Ford Power-Up 4 and 5 COMPLETED FOR THIS MY

22.5MY Focus with SYNC 4

Ford Power-Up 4.2.1 – Background updates

Ford Power-Up 4.2.2 - Minor updates to OTA settings and Apple Airplay in SYNC 

Ford Power-Up 4.2.4 – Background updates 

Ford Power-Up 4 and 5 COMPLETED FOR THIS MY (There were no Ford Power-Up 5 updates)

23.25MY Focus with SYNC 4

Ford Power-Up 4.2.1 – Background updates

Ford Power-Up 23-PU2001-PR-FX – SYNC update to improve large file handling

22.5MY Transit with SYNC 4

Ford Power-Up 4.2.1 – Background updates

23.25MY Transit with SYNC 4

Ford Power-Up 4.2.1 – Background updates

23.25MY Bronco  

Ford Power-Up 4.2.1.1 – Background updates

Ford Power-Up 4.2.1.2 - Background Updates

Ford Power-Up 4.2.2.1 - SYNC update to improve large file handling *NEW

Ford Power-Up 4.2.2.3 - Minor updates to SYNC *NEW

Ford Power-Up 4.2.3 - Background updates *NEW

Ford Power-Up 4 and 5 COMPLETED FOR THIS MY (There were no Ford Power-Up 5 updates)

Ford Power-Up 3 details can be found HERE

Ford Power-Up Software Update 4 & 5 Details

For easier reading, I’m excluding background updates and am only providing details of software updates with notable driver content.  

See summary above for applicable vehicles for each Ford Power-Up

Ford Power-Up 4.2.2.1

Ford Power-Up 4.2.2.1 brings several significant updates to SYNC:

• 2 new games:  Bridge Battle and Parking Lot.
• A new modern design for your user interface.  This includes:
• Control of cabin temperature, fan speed and heated seats using the volume knob.
• Refinements to the home screen to improve navigation of the screen.
• New Status Bar icons to help you find selected features more easily.
• Consolidated settings and Controls to more easily select, for example, drive modes.
• Personal Profile, easily accessible from the status bar.
• Improvements to the Software Update feature to enable more flexible scheduling.
• Revisions to iACC tolerance settings, following changes made in Ford Power-Up 3

Please note:  As this is a major update to SYNC, you may find a small number of settings reverting to default.  These may include your drive modes and automatic folding mirrors.  I would recommend that after this update, you check that these settings are as you require them.

[Daz-Focus]

This is absolutely amazing news and music to my ears.

I think that I’m more frustrated that we’re all telling them that we only had this fault since 4.2.2

I didn’t have the issues previously, then more and more people come on and say the same.

it doesn’t take a rocket scientist to deduce, actually fault wasn’t there previously, so did new software cause the issue.

No disrespect to Garages, but there mechanics and many of them will plug the car to sync to update.  They install what ever is the latest version and rightly so as that was the fault, Sync update.

So they will have thought the update was corrupt.

if the fault stays the same, they will more than likely start throwing parts at it.  That’s how we do things.

odd one may get fixed as the fault may have been the same, but caused differently. But when there are lots all saying the same. Since the last update, we’re all getting the same issues, then this could and should have been then looked into differently.

It would be much better if there is a dedicated Ford sync email team or sync fault team, we send bugs to.

reporting them on the car gives u little option when u have to choose “Other “

Ypu don’t even get an option for a brief description. 

while I understand that diagnostics have to be done, I completely get that.

but when the volume of people are having issues in multiple forums all over EU, then this should and could have been handled better.

Companies get a bad rap with customer service and it what so frustrating.

all that was needed was  some one from Ford couldn’t just advise us this and just say same,  or even say, we’re are seeing a increase in issues and it’s been investigated.

obtain all the vins.

People would have been so happy just to know it’s been looked into.

This is why people end up leaving companies and like buying another brand car.

o think why these companies don’t is admit on websites or anything they have an issue as it’s admitting liability.  
But this is the attitude we need to change in the industry.

its not about admitting anything, its about being honest, supportive and offering that level of customer care we all should expect,

for me, this has left me extremely frustrated and now having 2nd thoughts on my next purchase,

I’ve had every version of the Focus, and 7 Fords focus to that, all the way from a Y reg to my new 72 plate. 
So it’s not like I’ve not been loyal. But then Loyalty counts for nothing now a days 

Do please keep us informed though and hopefully it won’t be long for the fix. 

Thank you. Best news I’ve heard today 👍

[Mwt929]

Hello Everyone, 

Glad to be here in this spectacular Ford community.

I have Taurus 2023 with Sync 4 version 22047_PRODUCT (383)

I'm looking to update my Sync.

However, I couldn't do that online.

Looking to send my a way to do it manually through USB.

Thanks in advance. 

[Daz-Focus]

Hi, the Forum is for UK model spec cars only I’m afraid. 
I know for Sync 4 in the UK, there are no updates via USB. Its all done OTA (Over the Air)

The best way forward for yourself, would either speak to your local Ford garage on where you purchased the Taurus.

I’m not sure on which country the Taurus is from, but I would also check your local Ford Website.

This link is for the USA site that does show and advise on how to use Sync 4 regarding switching on for the updates.
. https://www.ford.com/support/category/sync-and-technology/software-updates/

May be that can advise you,

good luck

[robi10101298]

Just received again the ,,Driving modes not available" error that was present for about 20 min.. I hope Ford will fix it someday.. 😞 

[alerosta]

Please Ford give us a official solution!!!