on 28 May 2024 06:25 18
I tried using the FordPass app for the first time since the update was installed. I was met with a prompt to restart the app to get the required updates. So I did but now when I open the app, I am met with a blank white screen. I've tried uninstalling and reinstalling the app, and restarting my phone, but get the white screen every time no matter what.
I see others have commented on this issue in the past couple days but saw no official resolution or suggestions on how to first the issue. Has anyone gotten a response to this issue from Ford Support or the developers?
Solved! Go to Solution.
30 May 2024 02:29 14 - edited 30 May 2024 02:30 14
Hey all, we've just published a hotfix for iOS users with FP 5.0.1 in the app store a bit earlier today. Please upgrade to the latest version and give it a try. If the issue still persists for you, could you please DM me your VIN and FP account?
on 29 May 2024 07:24 19
Hey @GreatLakes50 , I just sent you a DM. You could reply back to that one.
You can access all your DM through the envelope icon on the top right of this site. 🙏
on 30 May 2024 12:03 24
on 30 May 2024 01:50 1
on 30 May 2024 04:58 4
I also have white screen, what is the fix
on 30 May 2024 02:28 14
I'm experiencing this issue as well. Has anyone had any luck getting this fixed?