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FordPass Outage 4th Jan 2022

Darren
Community Manager
Community Manager

on ‎04 January 2022 05:38 17

Hi all, apologies but we are experiencing issues with FordPass currently. This affects login, remote commands and general use. The issue is being investigated as a matter of urgency and we hope to have a fix ASAP 

 

Timing is  TBC but we will continue to post updates on this thread.  

FordPass Community Manager
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2 REPLIES 2

Darren
Community Manager
Community Manager

on ‎05 January 2022 08:55 8

Morning all - I am pleased to say that the route cause of the outage issue we experienced yesterday has been identified and fixed. Hopefully FordPass should now be fully functional for you but please comment if you are still experiencing issues. Once again apologies for this. 

FordPass Community Manager
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Ikenna
Community Manager
Community Manager

on ‎10 January 2022 02:44 14

Hi, we're sorry for the inconvenience caused by the app being down last week. Unfortunately, we suffered a back-end outage which likely led to your issue. This has since been resolved. If you're still experiencing issues please contact a guide through our app, or at fpgbr@ford.com

Community Moderator
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