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Ford Power-Up Software Update 6 Released (Updated April 30)

We are now beginning the roll out of Ford Power-Up 6 software updates to our customers in Europe. Details of which can be found later in this post. Please read this first for Ford Power-Up 6 To ensure a smooth delivery of these updates we strongly re...

Rob by Staff
  • 125801 Views
  • 332 replies
  • 36 kudos

Resolved! Intelligent Octopus Tariff – Mach-E integration

Hi all,We know there has been a lot of talk around the Intelligent Octopus tariff and integrations with FordPass. We have been working behind the scenes with Octopus to produce a solution as we understand that it is frustrating to you. For those affe...

Darren by Community Manager
  • 14633 Views
  • 75 replies
  • 6 kudos

Welcome to our new members!

Thank you to all the new members who have recently joined. Please take a look around and ask any FordPass questions within the Chat area. Tips and guidelines can be found on the 'Getting Started' section of the home page If anything isn't clear, you ...

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Darren by Community Manager
  • 13958 Views
  • 2 replies
  • 10 kudos

Mach-e Tailgate Alignment.

Hello,I have a UK spec 1st Edition Mach-e, the rear tailgate is lower at its edge to the glass roof. The wind whistles in and water does drip occasionally. The dealer says it is a fault and there is a USA engineering fix but nothing for Europe, so th...

Oz by Learner Driver
  • 1262 Views
  • 7 replies
  • 0 kudos

1st edition Mach-e rear tailgate alignment.

Hello,I have a UK spec 1st Edition Mach-e, the rear tailgate is lower at its edge to the glass roof. The wind whistles in an water does drip occasionally. The dealer says it is a fault and there is a USA engineering fix but nothing for Europe, so the...

Oz by Learner Driver
  • 483 Views
  • 1 replies
  • 0 kudos

2021 Mach E not updating

Hello Everyone, I am wondering if anyone else is experiencing this issue. On 8/13/22 I received notification via my ford pass app and in the vehicle that an update was available to be scheduled which fixed two recall notices. I set my automatic updat...

aswift21 by Learner Driver
  • 2292 Views
  • 4 replies
  • 0 kudos

Resolved! Mach-e stuck on 1.7.1

Hi all, My Mach-e has been stuck on software version 1.7.1 for a long time. As far as I understand, there have been multiple updates since 1.7.1 already. I've connected the car to WiFi (1Gbps fiber connection). Additionally, I've tried (for weeks) wi...

Resolved! Sync 4 Version

I am a bit of a novice to Sync 4. I note on the forum that a number of posts make reference to Power Up versions in a format of say 2.1.180. I cannot find the version in this format, only ‘ Sync 4 Software Version: 21180_PRODUCT’. Would I be correct ...

DavidK by Experienced Driver
  • 4597 Views
  • 4 replies
  • 0 kudos