Ford pass says car is on

[glenng03]

Hi ever since the update my phone says the car is running so I can’t start it is anyone else having issues and are they working to correct the problem any info will help thanks. Glenn

[AlanW]

I just fixed mine. When you slide it to turn the car off it goes to off for 1 second you must be fast but the second it says it’s off before it goes back to running slide it to start the car. You must be fast. Let it run for a minute then slide it to shut the car off. When the car shuts off it will now say parked and you should be able to use the remote start again.  I have been working on mine for weeks. It’s all working now.