Do our Ford's have a sensor that detects if the doors are locked or
unlocked? I don't think they do and that would be required to show lock
status on the Ford pass app. Same would likely apply to windows being up
or down.
Yesterday I was having problems with the lock and unlock buttons not
working. I powered off/on my iPhone and that fixed it for me. Might be
worth a try if you have not already tried that.